Host: Christian Nikolasch
Kaiser-Franz-Josef Straße 74
9872 Millstatt

ATU/UID: 64231245
Place of jurisdiction: Spittal/Drau
Member of WKO Carinthia


 

Privacy Policy

We created this Privacy Policy (version 12.01.2021-111608683), to declare which information we collect, how we use data and which options the users of our website have, according to the guidelines of the General Data Protection Regulation (EU) 2016/679

Unfortunately, these subjects sound rather technical due to their nature, but we have put much effort into describing the most important things as simply and clearly as possible.

Automatic Data Retention

Every time you visit a website nowadays, certain information is automatically created and saved, just as it happens on this website.

Whenever you visit our website such as you are doing right now, our webserver (computer on which this website is saved/stored) automatically saves data such as

  • the address (URL) of the accessed website
  • browser and browser version
  • the used operating system
  • the address (URL) of the previously visited site (referrer URL)
  • the host name and the IP-address of the device the website is accessed from
  • date and time

in files (webserver-logfiles).

Generally, webserver-logfiles stay saved for two weeks and then get deleted automatically. We do not pass this information to others, but we cannot exclude the possibility that this data will be looked at in case of illegal conduct.

Cookies

Our website uses HTTP-cookies to store user-specific data.
For your better understanding of the following Privacy Policy statement, we will explain to you below what cookies are and why they are in use.

What exactly are cookies?

Every time you surf the internet, you use a browser. Common browsers are for example Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge. Most websites store small text-files in your browser. These files are called cookies.

What should not be dismissed, is that cookies are very useful little helpers. Nearly all websites use cookies. More accurately speaking these are HTTP-cookies, since there are also different cookies for other uses. http-cookies are small files which our website stores on your computer. These cookie files are automatically put into the cookie-folder, which is like the “brain” of your browser. A cookie consists of a name and a value. Moreover, to define a cookie, one or multiple attributes must be specified.

Cookies save certain parts of your user data, such as e.g. language or personal page settings. When you re-open our website, your browser submits these “user specific” information back to our site. Thanks to cookies, our website knows who you are and offers you the settings you are familiar to. In some browsers every cookie has its own file, in others such as Firefox, all cookies are stored in one single file.

There are both first-party cookies and third-party coookies. First-party cookies are created directly by our site, while third-party cookies are created by partner-websites (e.g. Google Analytics). Every cookie is individual, since every cookie stores different data. The expiration time of a cookie also varies – it can be a few minutes, or up to a few years. Cookies are no software-programs and contain no computer viruses, trojans or any other malware. Cookies also cannot access your PC’s information.

This is an example of how cookie-files can look:

name:_ga
value:GA1.2.1326744211.152111608683-9
purpose:differentiation between website visitors
expiration date:after 2 years

A browser should support these minimum sizes:

  • at least 4096 bytes per cookie
  • at least 50 cookies per domain
  • at least 3000 cookies in total

Which types of cookies are there?

What exact cookies we use, depends on the used services. We will explain this in the following sections of the Privacy Policy statement. Firstly, we will briefly focus on the different types of HTTP-cookies.

There are 4 different types of cookies:

Essential Cookies
These cookies are necessary to ensure the basic function of a website. They are needed when a user for example puts a product into their shopping cart, then continues surfing on different websites and comes back later in order to proceed to the checkout. Even when the user closed their window priorly, these cookies ensure that the shopping cart does not get deleted.

Purposive Cookies
These cookies collect info about the user behaviour and record if the user potentially receives any error messages. Furthermore, these cookies record the website’s loading time as well as its behaviour within different browsers.

Target-orientated Cookies
These cookies care for an improved user-friendliness. Thus, information such as previously entered locations, fonts or data in forms stay saved.

Advertising Cookies
These cookies are also known as targeting-Cookies. They serve the purpose of delivering individually adapted advertisements to the user. This can be very practical, but also rather annoying.

Upon your first visit to a website you are usually asked which of these cookie-types you want to accept. Furthermore, this decision will of course also be saved in a cookie.

How can I delete cookies?

You yourself take the decision if and how you want to use cookies. Thus, no matter what service or website cookies are from, you always have the option to delete, deactivate or only partially allow them. Therefore, you can for example block cookies of third parties but allow any other cookies.

If you want change or delete cookie-settings and would like to determine which cookies have been saved to your browser, you can find this info in your browser-settings:

Chrome: Clear, enable and manage cookies in Chrome 

Safari: Manage cookies and website data in Safari 

Firefox: Clear cookies and site data in Firefox 

Internet Explorer: Delete and manage cookies 

Microsoft Edge: Delete cookies in Microsoft Edge 

If you generally do not want to allow any cookies at all, you can set up your browser in a way, to notify you whenever a potential cookie is about to be set. This gives you the opportunity to manually decide to either permit or deny the placement of every single cookie. The settings for this differ from browser to browser. Therefore, it might be best for you to search for the instructions in Google. If you are using Chrome, you could for example put the search phrase “delete cookies Chrome” or “deactivate cookies Chrome” into Google.

How is my data protected?

There is a “cookie policy” that has been in place since 2009. It states that the storage of cookies requires the user’s consent. However, among the countries of the EU, these guidelines are often met with mixed reactions. In Austria the guidelines have been implemented in § 96 section 3 of the Telecommunications Act (TKG).

If you want to learn more about cookies and do not mind technical documentation, we recommend https://tools.ietf.org/html/rfc6265, the Request for Comments of the Internet Engineering Task Force (IETF) called “HTTP State Management Mechanism”.

Storage of Personal Data

Any personal data you electronically submit to us on this website, such as your name, email address, home address or other personal information you provide via the transmission of a form or via any comments to the blog, are solely used for the specified purpose and get stored securely along with the respective submission times and IP-address. These data do not get passed on to third parties.

Therefore, we use personal data for the communication with only those users, who have explicitly requested being contacted, as well as for the execution of the services and products offered on this website. We do not pass your personal data to others without your approval, but we cannot exclude the possibility this data will be looked at in case of illegal conduct.

If you send us personal data via email – and thus not via this website – we cannot guarantee any safe transmission or protection of your data. We recommend you, to never send confidential data via email.

Rights in accordance with the General Data Protection Regulation

You are granted the following rights in accordance with the provisions of the GDPR(General Data Protection Regulation) and the Austrian Data Protection Act (DSG):

  • right to rectification (article 16 GDPR)
  • right to erasure (“right to be forgotten“) (article 17 GDPR)
  • right to restrict processing (article 18 GDPR)
  • righ to notification – notification obligation regarding rectification or erasure of personal data or restriction of processing (article 19 GDPR)
  • right to data portability (article 20 GDPR)
  • Right to object (article 21 GDPR)
  • right not to be subject to a decision based solely on automated processing – including profiling – (article 22 GDPR)

If you think that the processing of your data violates the data protection law, or that your data protection rights have been infringed in any other way, you can lodge a complaint with your respective regulatory authority. For Austria this is the data protection authority, whose website you can access at https://www.data-protection-authority.gv.at/.

Evaluation of Visitor Behaviour

In the following Privacy Policy, we will inform you on if and how we evaluate the data of your visit to this website. The evaluation is generally made anonymously, and we cannot link to you personally based on your behaviour on this website.

You can find out more about how to disagree with the evaluation of visitor data, in the Privacy Policy below.

TLS encryption with https

We use https to transfer information on the internet in a tap-proof manner (data protection through technology design Article 25 Section 1 GDPR). With the use of TLS (Transport Layer Security), which is an encryption protocol for safe data transfer on the internet, we can ensure the protection of confidential information. You can recognise the use of this safeguarding tool by the little lock-symbol, which is situated in your browser’s top left corner, as well as by the use of the letters https (instead of http) as a part of our web address.

OpenStreetMap Privacy Policy

We have included map sections of the online map tool “OpenStreetMap” to our website. It is a so-called open source mapping, which we can access via an API (interface). This feature is offered by OpenStreetMap Foundation, St John’s Innovation Center, Cowley Road, Cambridge, CB4 0WS, United Kingdom. By using this map function, your IP address will be forwarded to OpenStreetMap. In this privacy policy we will explain why we use the functions of the OpenStreetMap tool, where which data is stored and how you can prevent data storage.

What is OpenStreetMap?

The OpenStreetMap project was launched in 2004. Its aim is to create a free world map. Users all around the world have been collecting data about buildings, forests, rivers and roads. Therefore, an extensive digital world map has been created by users over the years. Of course, the map is not complete, but it contains a lot of data for most regions.

Why do we use OpenStreetMap on our website?

The primary intention of your website is to be helpful to you. We think this can only be the case when information can be found quickly and easily. On the one hand, of course, this concerns our services and products. On the other hand, there should also be other helpful information available to you. That is why we also use OpenStreetMap’s map service. Thanks to this, we can for example show you exactly how to find our company. The map shows you the best way to get to us and makes your journey very smooth and easy.

What data is stored by OpenStreetMap?

When you visit one of our websites that include OpenStreetMap, your user data is transmitted to the service where it is stored. OpenStreetMap collects information about your interactions with the digital map, your IP address, your browser, device type, operating system and on which day and at what time you used the service. Tracking software is also used to record user interactions. For this regard, the company specifiies the “Piwik” analysis tool in its own privacy policy.

The collected data are then accessible to the relevant employee groups of the OpenStreetMap Foundation. According to the company, personal data will not be passed on to other people or companies, unless it is legally required. The third-party provider Piwik stores your IP address, but in a shortened form.

The following cookies may be set in your browser if you inerace with OpenStreetMap on our website:

Name:_osm_location
Value:9.63312%7C52.41500%7C17%7CM
Purpose:This cookie is required to unlock OpenStreetMap’s contents.
Ablaufdatum:after 10 years

If you want to view the map in full screen, you will be linked to OpenStreetMap’s website. There, the following cookies may be stored in your browser:

Name:_osm_totp_token
Value:148253111608683-2
Purpose:This cookie is used to ensure the operation of the map section.
Expiry date:after one hour

Name:_osm_session
Value:1d9bfa122e0259d5f6db4cb8ef653a1c
Purpose:With the help of this cookie, session information (i.e. user behavior) can be stored.
Expiry date:after end of session

Name:_pk_id.1.cf09
Value:4a5.1593684142.2.1593688396.1593688396111608683-9
Purpose:This cookie is set by Piwik to save or measure user data such as click behavior.
Expiry date:after one year

How long and where are the data stored?

The API servers, databases, and servers of auxiliary services are currently located in the United Kingdom (Great Britain and Northern Ireland) and the Netherlands. Your IP address and user information, which are saved in an abbreviated version by the web analysis tool Piwik, will be deleted after 180 days.

How can I delete my data or prevent data retention?

You have the right to both access your personal data and to object to its use and processing at any time. You can also always manage, delete, or deactivate cookies that may be set by OpenStreetMap in your browser. As a result, however, the service may no longer work to their full extent. The management, deletion or deactivation of cookies works differently in every browser. Below you will find links to the instructions of the most popular browsers:

Chrome: Clear, enable and manage cookies in Chrome 

Safari: Manage cookies and website data in Safari 

Firefox: Clear cookies and site data in Firefox 

Internet Explorer: Delete and manage cookies 

Microsoft Edge: Delete cookies in Microsoft Edge 

For more information on OpenStreetMap’s data processing, we recommend the company’s privacy policy at https://wiki.osmfoundation.org/wiki/Privacy_Policy.

Newsletter Privacy Policy

When you subscribe to our Newsletter you submit your personal data and give us the right to contact you via email. We use the data that is stored for the registration for the Newsletter exclusively for our Newsletter and do not pass them on.

If you unsubscribe from the newsletter – for which you can find a link in the bottom of every newsletter – we will delete all data that was saved when you registered for the newsletter.

Embedded Social Media elements Privacy Policy

We have embedded elements from social media services on our website, to display pictures, videos and texts. By visiting pages that present such elements, data is transferred from your browser to the respective social media service, where it is stored. We do not have access to this data.
The following links lead to the respective social media services’ sites, where you can find a declaration on how they handle your data:

Facebook Data Policy

We use selected Facebook tools on our website. Facebook is a social media network of the company Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. With the aid of this tool we can provide the best possible offers to you and anyone interested in our products and services. In the following we will give you an overview on the different Facebook tools, as well as on what data is sent to Facebook and how you can delete these data.

What are Facebook tools?

Along with many other products, Facebook also offers so called “Facebook Business Tools”. This is Facebook’s official name for the tools, but it is not very common. Therefore, we decided to merely call them “Facebook tools”. They include the following:

  • Facebook-Pixel
  • social plugins (e.g. the “Like” or “Share“ button)
  • Facebook Login
  • Account Kit
  • APIs (application programming interface)
  • SDKs (Softwart developmept kits)
  • Plattform-integrations
  • Plugins
  • Codes
  • Specifications
  • Documentations
  • Technologies and Services

With these tools Facebook can extend its services and is able to receive information on user activities outside of Facebook.

Why do we use Facebook tools on our website?

We only want to show our services and products to people who are genuinely interested in them. With the help of advertisements (Facebook Ads) we can reach exactly these people. However, to be able to show suitable adverts to users, Facebook requires additional information on people’s needs and wishes. Therefore, information on the user behaviour (and contact details) on our website, are provided to Facebook. Consequently, Facebook can collect better user data and is able to display suitable adverts for our products or services. Thanks to the tools it is possible to create targeted, customised ad campaigns of Facebook.

Facebook calls data about your behaviour on our website “event data” and uses them for analytics services. That way, Facebook can create “campaign reports” about our ad campaigns’ effectiveness on our behalf. Moreover, by analyses we can get a better insight in how you use our services, our website or our products. Therefore, some of these tools help us optimise your user experience on our website. With the social plugins for instance, you can share our site’s contents directly on Facebook.

What data is saved by the Facebook tools?

With the use of the Facebook tools, personal data (customer data) may be sent to Facebook. Depending on the tools used, customer data such as name, address, telephone number and IP address may be transmitted.

Facebook uses this information to match the data with the data it has on you (if you are a Facebook member). However, before the customer data is transferred to Facebook, a so called “Hashing” takes place. This means, that a data record of any size is transformed into a string of characters, which also has the purpose of encrypting data.

Moreover, not only contact data, but also “event data“ is transferred. These data are the information we receive about you on our website. To give an example, it allows us to see what subpages you visit or what products you buy from us. Facebook does not disclose the obtained information to third parties (such as advertisers), unless the company has an explicit permission or is legally obliged to do so. Also, “event data“ can be linked to contact information, which helps Facebook to offer improved, customised adverts. Finally, after the previously mentioned matching process, Facebook deletes the contact data.

To deliver optimised advertisements, Facebook only uses event data, if they have been combined with other data (that have been collected by Facebook in other ways). Facebook also uses event data for the purposes of security, protection, development and research. Many of these data are transmitted to Facebook via cookies. Cookies are little text files, that are used for storing data or information in browsers. Depending on the tools used, and on whether you are a Facebook member, a different number of cookies are placed in your browser. In the descriptions of the individual Facebook tools we will go into more detail on Facebook cookies. You can also find general information about the use of Facebook cookies at https://www.facebook.com/policies/cookies.

How long and where are the data saved?

Facebook fundamentally stores data, until they are no longer of use for their own services and products. Facebook has servers for storing their data all around the world. However, customer data is cleared within 48 hours after they have been matched with their own user data.

How can I delete my data or prevent data retention?

In accordance with the General Data Protection Regulation (GDPR) you have the right of information, rectification, transfer and deletion of your data.

The collected data is only fully deleted, when you delete your entire Facebook account. Deleting your Facebook account works as follows:

1) Click on settings in the top right side in Facebook.

2) Then, click “Your Facebook information“ in the left column.

3) Now click on “Deactivation and deletion”.

4) Choose “Permanently delete account“ and then click on “Continue to account deletion“.

5) Enter your password, click on “continue“ and then on “Delete account“.

The retention of data Facebook receives via our site is done via cookies (e.g. with social plugins), among others. You can deactivate, clear or manage both all and individual cookies in your browser. How this can be done differs depending on the browser you use. The following instructions show, how to manage cookies in your browser:

Chrome: Clear, enable and manage cookies in Chrome 

Safari: Manage cookies and website data in Safari 

Firefox: Clear cookies and site data in Firefox 

Internet Explorer: Delete and manage cookies 

Microsoft Edge: Delete cookies in Microsoft Edge 

If you generally do not want to allow any cookies at all, you can set up your browser to notify you whenever a cookie is about to be set. This gives you the opportunity to decide upon the permission or deletion of every single cookie.

Facebook is an active participant in the EU-U.S. Privacy Shield Framework, which regulates correct and secure transfer of personal data. You can find more information at https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC. We hope we could give you an understanding of the most important information about the use of Facebook tools and data processing. If you want to find out more on how Facebook use your data, we recommend reading the data policies at https://www.facebook.com/about/privacy/update.

Instagram Privacy Policy

We have integrated functions of Instagram to our website. Instagram is a social media platform of the company Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA. Since 2012, Instagram is a subsidiary company of Facebook Inc. and is a part of Facebook’s products. The inclusion of Instagram’s contents on our website is called embedding. With this, we can show you Instagram contents such as buttons, photos or videos directly on our website. If you open websites of our online presence, that have an integrated Instagram function, data gets transmitted to, as well as stored and processed by Instagram. Instagram uses the same systems and technologies as Facebook. Therefore, your data will be processed across all Facebook firms.

In the following, we want to give you a more detailed insight on why Instagram collects data, what data these are and how you can control data processing. As Instagram belongs to Facebook Inc., we have, on the one hand received this information from the Instagram guidelines, and on the other hand from Facebook’s Data Policy.

What is Instagram?

Instagram is one of the most famous social media networks worldwide. Instagram combines the benefits of a blog with the benefits of audio-visual platforms such as YouTube or Vimeo. To “Insta“ (how the platform is casually called by many users) you can upload photos and short videos, edit them with different filters and also share them to other social networks. Also, if you do not want to be active on Instagram yourself, you can just follow other interesting users.

Why do we use Instagram on our website?

Instagram is a social media platform whose success has skyrocketed within recent years. Naturally, we have also reacted to this boom. We want you to feel as comfortable as possible on our website. Therefore, we attach great importance to diversified contents. With the embedded Instagram features we can enrich our content with helpful, funny or exciting Instagram contents. Since Instagram is a subsidiary company of Facebook, the collected data can also serve us for customised advertising on Facebook. Hence, only persons who are genuinely interested in our products or services can see our ads.

Instagram also uses the collected data for tracking and analysis purposes. We receive summarised statistics and therefore more insight to your wishes and interests. It is important to mention that these reports do not identify you personally.

What data is saved by Instagram?

Whenever you land on one of our sites, which have Instagram functions (i.e. Instagram photos or plugins) integrated to them, your browser automatically connects with Instagram’s servers. Thereby, data is sent to, as well as saved and processed by Instagram. This always happens, whether you have an Instagram account or not. Moreover, it includes information on our website, your computer, your purchases, the advertisements you see and on how you use our offer. The date and time of your interaction is also stored. If you have an Instagram account or are logged in, Instagram saves significantly more data on you.

Facebook distinguishes between customer data and event data. We assume this is also the case for Instagram. Customer data are for example names, addresses, phone numbers and IP addresses. These data are only transmitted to Instagram, if they have been “hashed” first. Thereby, a set of data is transformed into a string of characters, which encrypts any contact data. Moreover, the aforementioned “event data“ (data on your user behaviour) is transmitted as well. It is also possible, that contact data may get combined with event data. The collected data data is matched with any data Instagram already has on you.

Furthermore, the gathered data are transferred to Facebook via little text files (cookies) which usually get set in your browser. Depending on the Instagram function used, and whether you have an Instagram account yourself, the amount of data that gets stored varies.

We assume data processing on Instagram works the same way as on Facebook. Therefore, if you have an account on Instagram or have visited www.instagram.com, Instagram has set at least one cookie. If this is the case, your browser uses the cookie to send information to Instagram, as soon as you come across an Instagram function. No later than 90 days (after matching) the data is deleted or anonymised. Even though we have studied Instagram’s data processing in-depth, we cannot tell for sure what exact data Instagram collects and retains.

In the following we will show you a list of the least cookies placed in your browser when click on an Instagram function (e.g. button or an Insta picture). In our test we assume you do not have an Instagram account, since if you would be logged in to your Instagram account, your browser would place significantly more cookies.
The following cookies were used in our test:

Name: csrftoken
Value: “”
Purpose: This cookie is most likely set for security reasons to prevent falsifications of requests. We could not find out more information on it.
Expiry date:after one year

Name: mid
Value: “”
Purpose: Instagram places this cookie to optimise its own offers and services in- and outside of Instagram. The cookie allocates a unique user ID.
Expiry date: after end of session

Name:fbsr_111608683124024
Value: no information
Purpose: This cookie stores the login request of Instagram app users. 
Expiry date: after end of session

Name:rur
Value: ATN
Purpose: This is an Instagram cookie which guarantees functionality on Instagram.
Expiry date: after end of session

Name:urlgen
Value: “{”194.96.75.33”: 1901}:1iEtYv:Y833k2_UjKvXgYe111608683”
Purpose: This cookie serves Instagram’s marketing purposes.
Expiry date: after end of session

Note:We do not claim this list to be exhaustive. The cookies that are placed in each individual case, depend on the functions embedded as well as on your use of Instagram.

How long and where are these data stored?

Instagram shares the information obtained within the Facebook businesses with external partners and persons you are globally connected with. Data processing is done according to Facebook’s internal data policy. Your data is distributed to Facebook’s servers across the world, partially for security reasons. Most of these servers are in the USA.

How can I delete my data or prevent data retention?

Thanks to the General Data Protection Regulation (GDPR), you have the right of information, rectification, transfer and deletion of your data. Furthermore, you can manage your data in Instagram’s settings. If you want to delete your data on Instagram completely, you will have to delete your Instagram account permanently.

And this is how an Instagram account can be deleted:

First, open the Instagram app. Then, navigate to your profile page, select the three bars in the top right, choose “Settings” and then click “Help”. Now, you will be redirected to the company’s website, where you must click on “Managing Your Account” and then “Delete Your Account”.

When you delete your account completely, Instagram deletes posts such as your photos and status updates. Any information other people shared about you are not a part of your account and do therefore not get deleted.

As mentioned before, Instagram primarily stores your data via cookies. You can manage, deactivate or delete these cookies in your browser. Depending on your browser, managing them varies a bit. We will show you the instructions of the most relevant browsers here.

Chrome: Clear, enable and manage cookies in Chrome 

Safari: Manage cookies and website data in Safari 

Firefox: Clear cookies and site data in Firefox 

Internet Explorer: Delete and manage cookies 

Microsoft Edge: Delete cookies in Microsoft Edge 

Generally, you can set your browser to notify you whenever a cookie is about to be set. Then you can individually decide upon the permission of every cookie.

Instagram is a subsidiary company of Facebook Inc. and Facebook is an active participant in the EU-U.S. Privacy Shield Framework. This framework regulates correct transfer between the USA and the European Union. At https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC you can find out more about this. We gave our best to make you familiar with the most important information on data processing by Instagram. At https://help.instagram.com/519522125107875you can find out more on Instagram’s data policies.

YouTube Privacy Policy

We have integrated YouTube videos to our website. Therefore, we can show you interesting videos directly on our site. YouTube is a video portal, which has been a subsidiary company of Google LLC since 2006. The video portal is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page on our website that contains an embedded YouTube video, your browser automatically connects to the servers of YouTube or Google. Thereby, certain data are transferred (depending on the settings). Google is responsible for YouTube’s data processing and therefore Google’s data protection applies.

In the following we will explain in more detail which data is processed, why we have integrated YouTube videos and how you can manage or clear your data.

What is YouTube?

On YouTube, users can watch, rate, comment or upload videos for free. Over the past few years, YouTube has become one of the most important social media channels worldwide. For us to be able to display videos on our website, YouTube provides a code snippet that we have integrated to our website.

Why do we use YouTube videos on our website?

YouTube is the video platform with the most visitors and best content. We strive to offer you the best possible user experience on our website, which of course includes interesting videos. With the help of our embedded videos, we can provide you other helpful content in addition to our texts and images. Additionally, embedded videos make it easier for our website to be found on the Google search engine. Moreover, if we place ads via Google Ads, Google only shows these ads to people who are interested in our offers, thanks to the collected data.

What data is stored by YouTube?

As soon as you visit one of our pages with an integrated YouTube, YouTube places at least one cookie that stores your IP address and our URL. If you are logged into your YouTube account, by using cookies YouTube can usually associate your interactions on our website with your profile. This includes data such as session duration, bounce rate, approximate location, technical information such as browser type, screen resolution or your Internet provider. Additional data can include contact details, potential ratings, shared content via social media or YouTube videos you added to your favourites.

If you are not logged in to a Google or YouTube account, Google stores data with a unique identifier linked to your device, browser or app. Thereby, e.g. your preferred language setting is maintained. However, many interaction data cannot be saved since less cookies are set.

In the following list we show you cookies that were placed in the browser during a test. On the one hand, we show cookies that were set without being logged into a YouTube account. On the other hand, we show you what cookies were placed while being logged in. We do not claim for this list to be exhaustive, as user data always depend on how you interact with YouTube.

Name:YSC
Value:b9-CV6ojI5Y111608683-1
Purpose:This cookie registers a unique ID to store statistics of the video that was viewed.
Expiry date:after end of session

Name:PREF
Value:f1=50000000
Purpose:This cookie also registers your unique ID. Google receives statistics via PREF on how you use YouTube videos on our website.
Expiry date:after 8 months

Name:GPS
Value:1
Purpose:This cookie registers your unique ID on mobile devices to track GPS locations.
Expiry date:after 30 minutes

Name:VISITOR_INFO1_LIVE
Value:95Chz8bagyU
Purpose:This cookie tries to estimate the user’s internet bandwith on our sites (that have built-in YouTube videos).
Expiry date:after 8 months

Further cookies that are placed when you are logged into your YouTube account:

Name:APISID
Value:zILlvClZSkqGsSwI/AU1aZI6HY7111608683-
Purpose:This cookie is used to create a profile on your interests. This data is then used for personalised advertisements.
Expiry date:after 2 years

Name:CONSENT
Value:YES+AT.de+20150628-20-0
Purpose:The cookie stores the status of a user’s consent to the use of various Google services. CONSENT also provides safety measures to protect users from unauthorised attacks.
Expiry date: after 19 years

Name:HSID
Value:AcRwpgUik9Dveht0I
Purpose:This cookie is used to create a profile on your interests. This data helps to display customised ads.
Expiry date:after 2 years

Name:LOGIN_INFO
Value:AFmmF2swRQIhALl6aL…
Purpose:This cookie stores information on your login data.
Expiry date:after 2 years

Name:SAPISID
Value:7oaPxoG-pZsJuuF5/AnUdDUIsJ9iJz2vdM
Purpose:This cookie identifies your browser and device. It is used to create a profile on your interests.
Expiry date:after 2 years

Name:SID
Value:oQfNKjAsI111608683-
Purpose:This cookie stores your Google Account ID and your last login time, in a digitally signed and encrypted form.
Expiry date:after 2 years

Name:SIDCC
Value:AN0-TYuqub2JOcDTyL
Purpose:This cookie stores information on how you use the website and on what advertisements you may have seen before visiting our website.
Expiry date:after 3 months

How long and where is the data stored?

The data YouTube receive and process on you are stored on Google’s servers. Most of these servers are in America. At https://www.google.com/about/datacenters/inside/locations/?hl=enyou can see where Google’s data centres are located. Your data is distributed across the servers. Therefore, the data can be retrieved quicker and is better protected against manipulation.

Google stores collected data for different periods of time. You can delete some data anytime, while other data are automatically deleted after a certain time, and still other data are stored by Google for a long time. Some data (such as elements on “My activity”, photos, documents or products) that are saved in your Google account are stored until you delete them. Moreover, you can delete some data associated with your device, browser, or app, even if you are not signed into a Google Account.

How can I delete my data or prevent data retention?

Generally, you can delete data manually in your Google account. Furthermore, in 2019 an automatic deletion of location and activity data was introduced. Depending on what you decide on, it deletes stored information either after 3 or 18 months.

Regardless of whether you have a Google account or not, you can set your browser to delete or deactivate cookies placed by Google. These settings vary depending on the browser you use. The following instructions will show how to manage cookies in your browser:

Chrome: Clear, enable and manage cookies in Chrome 

Safari: Manage cookies and website data in Safari 

Firefox: Clear cookies and site data in Firefox 

Internet Explorer: Delete and manage cookies 

Microsoft Edge: Delete cookies in Microsoft Edge 

If you generally do not want to allow any cookies, you can set your browser to always notify you when a cookie is about to be set. This will enable you to decide to either allow or permit each individual cookie. Since YouTube is a subsidiary company of Google, Google’s privacy statement applies to both. If you want to learn more about how your data is handled, we recommend the privacy policy at https://policies.google.com/privacy?hl=en.

Source: Created with the Datenschutz Generator by AdSimple® Linkbuildingin cooperation with bauguide.at

2006 GENERAL TERMS AND CONDITIONS FOR THE HOTEL INDUSTRY

 

(AGBH 2006)
as of 15 November 2006

Table of Contents

Scope of application ....................................................................................................... 2
Definitions ...................................................................................................................... 2
Execution of the agreement – Down payment ................................................................ 3
Start and end of accommodation .................................................................................... 3
Rescission of the Accommodation Agreement – Cancellation fee ................................. 4
Provision of substitute accommodation .......................................................................... 5
Rights of the Party .......................................................................................................... 5
Obligations of the Party................................................................................................... 6
Rights of the Proprietor .................................................................................................. 6
Obligations of the Proprietor .......................................................................................... 7
Liability of the Proprietor for damage to items of guests ................................................ 7
Limitations of liability ...................................................................................................... 8
Animals .......................................................................................................................... 8
Prolongation of the accommodation .............................................................................. 9
Termination of the Accommodation Agreement – Early cancellation ............................ 9
Sickness or death of the Guest .................................................................................... 10
Place of performance, place of jurisdiction and applicable law .................................... 11
Miscellaneous ............................................................................................................... 12

1

§ 1 Scope of application

  1. 1.1  These General Terms and Conditions for the Hotel Industry (hereinafter referred to as “AGBH 2006”) shall replace the previous ÖHVB [Austrian Hotel Contract Con- ditions] as amended on 23 September 1981.

  2. 1.2  The AGBH 2006 shall not exclude special agreements. The AGBH 2006 shall be subsidiary to agreements made on an individual basis.

2.1 Definitions:

§ 2

“Proprietor”:

“Guest”:

“Party”:

“Consumer” and “Entrepreneur”:

“Accommodation Agreement”:

Definitions

means an individual or entity that ac- commodates guests against remunera- tion.

means an individual that uses accom- modation. Usually the guest is also the Party. Guests also include those per- sons that are accommodated together with such Party (e.g. family members, friends etc.).

means a domestic or foreign individual or entity that enters into an Accommo- dation Agreement as a Guest or for a Guest.

these terms shall be construed as de- fined by the 1979 Consumer Protection Act (Konsumentenschutzgesetz) as amended.

means the agreement made between the Proprietor and the Party, the con- tents of which are specified below.

2

§ 3 Execution of the agreement – Down payment

  1. 3.1  The Accommodation Agreement shall be deemed entered into upon the accep- tance of the Party’s order by the Proprietor. Electronic declarations shall be deemed received when they can be collected by the party to which they are ad- dressed under normal circumstances provided that they are received during the published business hours of the Proprietor.

  2. 3.2  The Proprietor shall be entitled to enter into the Accommodation Agreement un- der the condition that the Party makes a down payment. In such event, the Pro- prietor shall be obliged to inform the Party of the required down payment before accepting the written or oral order of the Party. If the Party agrees to the down payment (in writing or orally), the Accommodation Agreement shall be deemed entered into upon the receipt of the Party’s declaration of consent on the down payment by the Proprietor.

  3. 3.3  The Party shall be obliged to make the down payment no later than 7 days (re- ceipt) before the accommodation. The costs for the financial transaction (e.g. re- mittance fee) shall be paid by the Party. Credit and debit cards shall be subject to the terms and conditions of the issuing company.

  4. 3.4  The down payment shall be deemed an instalment of the agreed remuneration.

    § 4 Start and end of accommodation

  1. 4.1  Unless the Proprietor offers any other time of occupancy, the Party shall be enti- tled to move into the rented rooms from 4.00 p.m. on the agreed date (“date of ar- rival”).

  2. 4.2  If a room is occupied for the first time before 6.00 a.m., the preceding night shall be deemed the first night of accommodation.

  3. 4.3  The rented rooms shall be vacated by the Party by 12.00 noon on the date of de- parture. The Proprietor shall be entitled to charge another day if the rented rooms are not vacated in time.

3

§ 5 Rescission of the Accommodation Agreement – Cancellation fee

Rescission by the Proprietor

  1. 5.1  If the Accommodation Agreement provides for a down payment and such down payment has not been made by the Party in time, the Proprietor may rescind the Accommodation Agreement without granting any grace period.

  2. 5.2  If the Guest fails to arrive by 6.00 p.m. on the agreed date of arrival, the Proprie- tor shall not be obliged to accommodate them unless a later time of arrival has been agreed upon.

  3. 5.3  If the Party has made a down payment (see 3.3), the rooms shall be deemed re- served until 12.00 noon on the day following the date of arrival at the latest. If a down payment to the amount of more than four days has been made, the obliga- tion to accommodate the Guest shall end on 6.00 p.m. on the fourth day, the date of arrival being deemed the first day, unless the Guest informs the Proprietor of a later date of arrival.

  4. 5.4  Unless otherwise agreed upon, the Proprietor may rescind the Accommodation Agreement for objectively justified reasons by means of a unilateral declaration by 3 months before the agreed date of arrival of the Party.

Rescission by the Party – Cancellation fee

  1. 5.5  The Party may rescind the Accommodation Agreement by means of a unilateral declaration by 3 months before the agreed date of arrival of the Guest without be- ing liable to pay a cancellation fee.

  2. 5.6  Outside the period specified in § 5.5., the Party may only rescind the Accommo- dation Agreement by means of a unilateral declaration subject to the following cancellation fees:

- 40% of the total agreed price by 1 month before the date of arrival;
- 70% of the total agreed price by 1 week before the date of arrival;
- 90% of the total agreed price within the last week preceding the date of arrival.

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3 months or more

3 months to 1 month

1 month to 1 week

up to 1 week

no cancellation fee

40%

70%

90%

Prevention from arrival

  1. 5.7  If the Party is prevented from arriving at the accommodating establishment on the date of arrival since this is impossible due to unforeseeable extraordinary events (e.g. extreme snowfall, floods etc.), the Party shall not be obliged to pay the agreed remuneration for the date of arrival.

  2. 5.8  The obligation to pay the remuneration for the booked stay shall revive as soon as the arrival becomes possible again provided that it becomes possible within three days.

    § 6 Provision of substitute accommodation

  1. 6.1  The Proprietor may provide the Party or the guests with adequate substitute ac- commodation (of the same quality) provided that this is reasonable for the Party, particularly if the difference is insignificant and objectively justified.

  2. 6.2  An objective justification shall, for example, be deemed given if the room(s) has (have) become unusable, guests that have already been accommodated prolong their stay, the establishment is overbooked or this becomes necessary due to other important operational activities.

  3. 6.3  Any extra expenses arising from such substitute accommodation shall be paid by the Proprietor.

    § 7 Rights of the Party

7.1 By entering into an Accommodation Agreement, the Party shall acquire the right to make normal use of the rented rooms and the facilities of the accommodating establishment that are usually accessible to the guests for use without any special conditions and of the usual service. The Party shall exercise their rights in accor- dance with any applicable hotel and/or guest regulations (rules of the house).

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§ 8 Obligations of the Party

  1. 8.1  The Party shall be obliged to pay the agreed remuneration plus any extra amounts that have arisen from the use of special services by the Party and/or the accompa- nying guests plus any applicable VAT by the date of departure at the latest.

  2. 8.2  The Proprietor shall not be obliged to accept foreign currencies. If the Proprietor accepts foreign currencies, such shall be accepted at the current price if possible. If the Proprietor accepts foreign currencies or cashless means of payment, the Party shall pay any associated costs, e.g. for inquiries with credit card companies, telegrams etc.

  3. 8.3  The Party shall be liable towards the Proprietor for any damage caused by them- selves or the Guest or any other persons that receive services of the Proprietor with the knowledge or in accordance with the intention of the Party.

    § 9 Rights of the Proprietor

  1. 9.1  If the Party refuses to pay or is in arrears with the agreed remuneration, the Pro- prietor shall be entitled to make use of the legal right of retention in accordance with § 970c of ABGB [Austrian Civil Code] and the legal right of lien in accordance with § 1101 of ABGB with respect to the items brought along by the Party or the Guest. Furthermore, the Proprietor shall be entitled to make use of this right of retention or lien in order to secure its claims under the Accommodation Agree- ment, particularly for catering, other expenses made for the Party and for any kind of damage claims.

  2. 9.2  If services are requested in the room of the Party or during unusual times of the day (after 8.00 p.m. and before 6.00 a.m.), the Proprietor shall be entitled to charge an extra remuneration. However, such extra remuneration shall be indi- cated on the price board for the room. The Proprietor may also refuse such ser- vices for operational reasons.

  3. 9.3  The Proprietor shall be entitled to issue invoices or interim invoices for its ser- vices at any time.

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§ 10 Obligations of the Proprietor

  1. 10.1  The Proprietor shall be obliged to provide the agreed services to an extent that complies with its standards.

  2. 10.2  Extra services of the Proprietor that must be indicated accordingly since they are not included in the accommodation remuneration shall, by way of example, in- clude:

a) b)

§ 11

Extra accommodation services that may be invoiced separately, such as the provision of lounges, sauna, indoor and/or outdoor swimming pool, solarium, garages etc.;

A reduced price shall be charged for the provision of additional beds or cribs.

Liability of the Proprietor for damage to items of guests

  1. 11.1  The Proprietor shall be liable for the items brought along by the Party in accor- dance with §§ 970 ss of ABGB. The Proprietor shall only be liable if the items have been handed over to the Proprietor or the persons authorised by the Proprie- tor or deposited in a place assigned by such or intended for such purpose. Unless the Proprietor provides other evidence, the Proprietor shall be liable for its own fault or the fault of its vicarious agents and visitors. In accordance with § 970 sec. 1 of ABGB, the Proprietor shall only be liable up to the amount specified in the Austrian law on the liability of landlords and other entrepreneurs of 16 November 1921 (Bundesgesetz über die Haftung der Gastwirte und anderer Unternehmer) as amended. If the Party or the Guest fails to immediately comply with the Pro- prietor’s request to deposit their items in a special deposit, the Proprietor shall be released from any liability. The amount of any liability of the Proprietor shall be limited to a maximum of the sum insured under the third-party liability insurance of such Proprietor. Any fault of the Party or Guest shall be taken into account.

  2. 11.2  The Proprietor may not be held liable for slight negligence. If the Party is an En- trepreneur, the Proprietor may neither be held liable for gross negligence. In such event, the burden of proof to show the fault shall lie with the Party. No conse- quential or indirect damage and no loss of profit shall be reimbursed.

  3. 11.3  The Proprietor shall only be liable for valuables, money and securities up to an amount of currently €550.--. The Proprietor shall only be liable for any exceeding damage in the event it has accepted such items for deposition knowing their qual- ity or in the event the damage has been caused by itself or its vicarious agents. The limitation of liability in accordance with 12.1 and 12.2 shall apply accord- ingly.

7

  1. 11.4  The Proprietor may refuse to deposit valuables, money and securities if the items are significantly more valuable than those usually handed over for deposition by the guests of the accommodating establishment.

  2. 11.5  In each event of deposition, liability shall be excluded if the Party and/or Guest fails to immediately notify the Proprietor of the occurred damage. Furthermore, such claims shall be asserted in court within three years from their knowledge or possible knowledge to the Party and/or Guest; otherwise, the right shall become extinct.

    § 12 Limitations of liability

  1. 12.1  If the Party is a Consumer, the Proprietor may not be held liable for slight negli- gence, except for bodily injury.

  2. 12.2  If the Party is an Entrepreneur, the Proprietor may not be held liable for slight or gross negligence. In such event, the burden of proof to show the fault shall lie with the Party. No consequential, non-material or indirect damage and no loss of profit shall be reimbursed. The damage to be reimbursed shall at any case be lim- ited to the amount of the damage incurred because the Party has relied on the va- lidity of the agreement (Vertrauensinteresse).

    § 13 Animals

  1. 13.1  Animals may only be brought to the accommodating establishment with the prior consent of the Proprietor and against extra remuneration.

  2. 13.2  The Party bringing along an animal shall be obliged to properly keep and/or su- pervise such animal during their stay or to have it kept and/or supervised by a qualified third party at their own expense.

  3. 13.3  The Party and/or Guest bringing along an animal shall have an according animal liability insurance and/or personal liability insurance that covers any potential damage caused by animals. Evidence of such insurance shall be provided to the Proprietor upon request.

  4. 13.4  The Party and/or their insurance company shall be jointly and severally liable towards the Proprietor for any damage caused by the animals brought along. Such damage shall particularly also include any compensation to be paid by the Pro- prietor to third parties.

  5. 13.5  Animals shall not be permitted to enter the lounges, saloons, restaurants and wellness zones.

8

§ 14 Prolongation of the accommodation

  1. 14.1  The Party may not claim for a prolongation of their stay. If the Party informs the Proprietor in time that they intend to prolong their stay, the Proprietor may con- sent to a renewal of the Accommodation Agreement. However, the Proprietor shall not be obliged to do so.

  2. 14.2  If the Party is prevented from leaving the accommodating establishment on the date of departure since all ways of travel are blocked or unusable due to unfore- seeable extraordinary events (e.g. extreme snowfall, floods etc.), the Accommo- dation Agreement shall automatically be renewed for the duration of such preven- tion from departure. The remuneration to be paid for this period may only be re- duced if the Party is unable to fully use the offered services of the accommodat- ing establishment due to the extraordinary weather conditions. The Proprietor shall be entitled to charge as a minimum the remuneration corresponding to the price usually charged in the low season.

§ 15 Termination of the Accommodation Agreement – Early cancellation

  1. 15.1  If the Accommodation Agreement has been made for a definite term, it shall end upon the expiry of such term.

  2. 15.2  If the Party leaves prematurely, the Proprietor shall be entitled to charge the total agreed remuneration. The Proprietor shall deduct anything saved due to the fail- ure to use its scope of services or maintained by letting the booked rooms to other guests. Such savings shall only be deemed to exist if the capacities of the ac- commodating establishment are fully used upon the Guest’s failure to use the booked rooms and the room can be let to other guests due to the cancellation by the Party. The burden of proof to show that savings have been made shall lie with the Party.

  3. 15.3  Upon the death of a Guest, the Agreement with the Proprietor shall become ex- tinct.

  4. 15.4  If the Accommodation Agreement has been made for an indefinite term, the Par- ties may terminate the Agreement by 10.00 a.m. of the third day preceding the in- tended end of the Agreement.

  5. 15.5  The Proprietor shall be entitled to terminate the Accommodation Agreement with immediate effect for important reasons, particularly if the Party and/or the Guest

a) makes significantly adverse use of the rooms or makes their stay intolerable for the other guests, the owner, its vicarious agents or the third parties stay- ing at the accommodating establishment due to ruthless, offensive or other-

9

wise highly improper conduct or commits an act against property, morality

or physical safety towards these persons that is subject to penalty;

  1. b)  suffers of a contagious disease or a disease the duration of which exceeds

    the term of accommodation or otherwise is in need of care;

  2. c)  fails to settle the presented invoices when they become payable within a rea-

    sonably set period (3 days).

15.6 If the performance of the Agreement becomes impossible due to circumstances to be deemed events of force majeure (e.g. acts of God, strike, lockout, official or- ders etc.), the Proprietor may terminate the Accommodation Agreement at any time without giving prior notice unless the Agreement is already deemed termi- nated under the law or the Proprietor is released of its obligation to accommodate the Party. Any claims for damages etc. by the Party shall be excluded.

§ 16 Sickness or death of the Guest

  1. 16.1  If a Guest gets sick during their stay at the accommodating establishment, the Proprietor shall arrange for medical care at the request of the Guest. In the event of imminent danger, the Proprietor shall arrange for medical care even without the special request of the Guest, particularly if this is necessary and the Guest is unable to do so themselves.

  2. 16.2  As long as the Guest is unable to make decisions or it is not possible to contact the family of the Guest, the Proprietor shall arrange for medical care at the ex- pense of the Guest. However, the extent of such care shall end as soon as the Guest is able to make decisions or their family has been informed about the sick- ness.

  3. 16.3  The Proprietor shall particularly be entitled to damages from the Party or the Guest or, in the event of their death, their successors for the following expenses:

    1. a)  unsettled medical costs, costs for ambulance transports, drugs and medical aids

    2. b)  room disinfections that have become necessary,

    3. c)  linen, bed sheets and bed furnishing that have become unusable, or other-

      wise the disinfection of thorough cleaning of all of these items,

    4. d)  restoration of walls, furniture, carpets etc. if such have been contaminated or

      damaged in relation with the sickness or death,

    5. e)  rent for the room, provided that it has been occupied by the Guest, plus any

      days during which the rooms are unusable due to disinfection, vacation etc.,

    6. f)  any other damage incurred by the Proprietor.

10

§ 17 Place of performance, place of jurisdiction and applicable law

17.1 The place of performance shall be the place where the accommodating establish- ment is situated.

  1. 17.2  These Terms and Conditions shall be governed by Austrian adjective and sub- stantial law under exclusion of the provisions of international private law (par- ticularly IPRG [Austrian act on international private law] and the Rome Convention of 1980) and the UN Sales Convention.

  2. 17.3  If the Party is an Entrepreneur, the exclusive place of jurisdiction shall be the domicile of the Proprietor; however, the Proprietor shall also be entitled to assert its rights before any other court that is competent for the location and matter.

  3. 17.4  If the Accommodation Agreement has been made with a Party that is a Consumer who has their domicile or ordinary residence in Austria, actions against the Con- sumer may exclusively be filed at the domicile, ordinary residence or place of work of such Consumer.

  4. 17.5  If the Accommodation Agreement has been made with a Party that is a Consumer who has their domicile in a member state of the European Union (except for Aus- tria), Iceland, Norway or Switzerland, the court that is competent for the domicile of the Consumer in the event of actions against the Consumer in the relevant mat- ter shall have exclusive jurisdiction.

11

§ 18 Miscellaneous

  1. 18.1  Unless otherwise specified in the above provisions, any time limits shall start upon the document by which such time limit is instructed being delivered to the Party that must comply with the time limit. When calculating a time limit based on days, the day of the moment or event to which the start of the time limit refers shall not be included in the calculation. Time limits based on weeks or months shall refer to the day of the week or month that corresponds to the day starting from which the time limit is to be counted according to its name or number. If the relevant month lacks such day, it shall be replaced with the last day of such month.

  2. 18.2  Any declarations shall be received by the other party by the last day of the time limit (12.00 midnight).

  3. 18.3  The Proprietor shall be entitled to offset any of its claims against claims of the Party. The Party shall not be entitled to offset any of its claims against claims of the Proprietor unless the Proprietor is insolvent or the Party’s claim has been es- tablished by a court or acknowledged by the Proprietor.

  4. 18.4  If any gaps arise in relation with the Agreement, the applicable legal provisions shall apply.

12